Privacy Policy

Updated: 12-Jul-2026

1. Introduction

Welcome to Techgads (“Company,” “we,” “our,” or “us”). We operate techgads.com (“Website”), an online platform for the sale of used and refurbished laptops and related products.

At Techgads, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the United Arab Emirates Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and internationally recognized privacy principles.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal Information

• Full name

• Email address

• Telephone number

• Billing and shipping address

• Company name (if applicable)

• Account login information

• Information provided when contacting customer support

Transaction Information

• Order details and purchase history

• Payment confirmations and transaction references

• Warranty, return, and refund requests

Technical Information

• IP address

• Browser type and version

• Device information

• Operating system

• Website usage information

• Cookies and analytics data

Communication Information

• Messages sent through contact forms

• Customer support communications

• Product reviews and feedback

3. How We Use Your Information

We use your information to:

• Process and fulfill orders.

• Deliver purchased products and services.

• Provide customer support.

• Process payments and refunds.

• Communicate regarding orders, warranties, and account activities.

• Improve our Website, products, and services.

• Prevent fraud, abuse, and unauthorized activities.

• Send promotional and marketing communications where permitted by law.

• Comply with legal and regulatory obligations.

4. Legal Basis for Processing

Where applicable, we process personal information based on:

• Your consent;

• Performance of a contract with you;

• Compliance with legal obligations;

• Legitimate business interests;

• Protection against fraud and security threats.

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Enable Website functionality;

• Remember your preferences;

• Analyze Website performance and traffic;

• Improve user experience.

You may disable cookies through your browser settings, although some parts of the Website may not function properly.

6. Payment Processing

Payments made on our Website may be processed by third-party payment service providers. We do not store complete payment card information on our servers unless required for legal or operational reasons and in accordance with applicable security standards.

7. Sharing of Information

We do not sell your personal information.

We may share information with:

• Payment processors;

• Shipping and delivery partners;

• Website hosting and IT service providers;

• Analytics providers;

• Professional advisers and auditors;

• Government authorities and regulators where required by law.

All third parties are required to protect your information and process it only for authorized purposes.

8. International Data Transfers

Because some of our service providers may operate in different countries, your information may be transferred outside the United Arab Emirates.

When we transfer personal information internationally, we implement reasonable safeguards to ensure that your information remains protected in accordance with applicable privacy laws.

9. Data Security

We maintain appropriate technical and organizational security measures, including:

• Secure servers and hosting;

• Access controls and authentication measures;

• Encryption where appropriate;

• Security monitoring and fraud prevention measures.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy;

• Meet legal and accounting requirements;

• Resolve disputes;

• Enforce our agreements.

When information is no longer needed, it is securely deleted or anonymized.

11. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information;

• Request correction of inaccurate information;

• Request deletion of your personal information;

• Restrict or object to certain processing activities;

• Withdraw consent where processing is based on consent;

• Request a copy of your information in a portable format;

• Submit complaints regarding the processing of your personal information.

To exercise these rights, please contact us using the details below.

12. Marketing Communications

If you choose to receive marketing communications from Techgads, we may send you updates regarding products, promotions, and special offers.

You may opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly.

13. Children’s Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child, we will take reasonable steps to delete such information.

14. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

15. Contact Us

Techgads
Website: techgads.com
Address: Sharjah Industrial Area, Sharjah, United Arab Emirates
Email: support@techgads.com
Phone: +971 56 5758 423

For any questions regarding this Privacy Policy or your personal information, please contact us using the details above.